FAQ’s
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Orders are processed within 2–3 business days. Once your order has shipped, you’ll receive a confirmation email with tracking information.
Shipping times vary depending on your location and carrier. Yumi is not responsible for delays caused by the shipping carrier.
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We offer flat rate shipping on all orders:
Canada - $15
US - $18
UK -$25
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We accept returns within 14 days of delivery.
To be eligible for a return, items must be:
Unworn and in original condition
Unwashed and free of stains, odors, or damage
Returned with all original tags and packaging
Once your return is received and approved, your refund will be issued to the original payment method. Original shipping costs are non-refundable.
Please contact us before sending a return so we can provide return instructions.
Final sale items are not eligible for return.
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We currently ship within Canada, as well as the US, and UK.
Please note that international duties and taxes may apply depending on your country's import regulations.
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Vancouver, British Columbia in Canada.
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Our Maxi Hoodie features a soft brushed-fleece interior. Some initial fuzzing may occur, paticularly during the first few wears and washes. This will naturally reduce over time.
For best results:
Wash before wear
Wash seperatley for the first 1-2 washes
Wash inside out on a cold, gentle cycle
Wash with simliar colours and soft fabrics
Air dry if possible or use low heat